Tech4You Wholesale Shipping Policy

At Tech4You Wholesale, we strive to deliver products quickly and reliably to trade customers throughout New Zealand.

1. Shipping Coverage

We ship nationwide across New Zealand, including:

• North Island

• South Island

• Rural delivery locations

Delivery availability may vary depending on courier service coverage.

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2. Courier Partners

Orders may be shipped using one or more of the following carriers:

• NZ Post

• CourierPost

• Aramex

• Post Haste

• Other approved courier providers

The courier selected may vary based on destination, parcel size, service requirements, and operational considerations.

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3. Processing Times

Orders are generally processed during normal business hours:

Monday to Friday
Excluding public holidays

Orders are subject to:

• Payment confirmation

• Stock availability

• Account verification

Orders received outside business hours will be processed on the next working day.

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4. Delivery Timeframes

Estimated delivery times are:

Metro Areas:

Typically 1–3 business days

Regional Areas:

Typically 2–5 business days

Rural Deliveries:

Typically 3–7 business days

Delivery timeframes are estimates only and are not guaranteed.

Delays may occur due to:

• Weather events

• Public holidays

• Courier network disruptions

• Supply chain interruptions

• High-volume periods
   

5. Shipping Charges

Shipping charges are calculated during checkout unless otherwise agreed. Certain promotions, account arrangements, or order values may qualify for reduced or complimentary freight. Any free shipping offer may be amended or withdrawn at Tech4You's discretion.
 

6. Order Tracking

Where available, tracking information will be provided after dispatch.

Customers are responsible for monitoring delivery progress using supplied tracking details.
 

7. Delivery Responsibility

Risk in goods passes to the customer upon delivery.

Customers should inspect all deliveries promptly and report any:

• Damage

• Missing items

• Incorrect products

within 48 hours of receiving the shipment.
 

8. Incorrect Delivery Details

Customers are responsible for ensuring shipping details are accurate at the time of ordering.

Additional freight charges resulting from incorrect delivery information may be charged to the customer.
 

9. Undeliverable Shipments

If a shipment is returned due to:

• Incorrect address details

• Failure to collect

• Refused delivery

additional shipping charges may apply before re-dispatch.

10. Contact Us

For shipping enquiries, please contact:

Email: support@tech4you.co.nz

Phone: 0800 326 678