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FAQ
TECH4YOU WHOLESALE
Frequently asked questions
Once your displays arrive at our facility, they are typically inspected and assessed within 1–3 business days. If additional testing is required, we'll keep you informed throughout the process.
Every display is individually inspected using our published grading criteria (Grades A–E and Full Broken). The final grade is determined by the display's overall functionality, cosmetic condition, and refurbishment potential.👉 View our LCD Buy Back Grading Guide above for detailed grading information.
No. Each buy-back programme has its own grading standards and valuation methods. Rather than matching competitor pricing, we provide fair, transparent valuations based on our inspection process and current market demand.
There is no minimum quantity required. Whether you're sending a single display or a bulk shipment, every eligible submission will be professionally assessed.
Simply complete the LCD Buy Back Request Form on this page and submit your details. Once your request is received, our team will provide instructions for securely packaging and sending your displays for assessment.
After your request has been reviewed, we'll provide the appropriate shipping instructions and delivery address. This helps us correctly identify your shipment and process it efficiently.
Generally, only displays that meet our published grading criteria are eligible for buy-back. Completely non-functional displays, damaged flex cables, missing components, or severely damaged assemblies may have little or no buy-back value.
Every submission is assessed by our technicians using our standard grading process. If a display has multiple faults, it will normally be assigned the lowest applicable grade. Should you have any questions about your assessment, our team will be happy to discuss the results with you.
To help prevent transit damage, we recommend individually protecting each display using anti-static sleeves, bubble wrap, or appropriate protective packaging. Proper packaging helps ensure your displays arrive in the same condition they were shipped.
Once your submission has been assessed and approved, the agreed buy-back value will be applied as trade credit to your Tech4You Wholesale account or settled using another approved payment method, where applicable.
Yes. If any submitted displays are assessed as having no buy-back value, you may request their return. Return freight costs may apply unless otherwise agreed. Displays not requested for return within the advised holding period may be responsibly recycled or disposed of.
Tech4You Wholesale is a trade-only platform available to approved businesses, repair stores, resellers, retailers, educational institutions, and commercial organisations. All applications are reviewed before access is granted.
Yes. A valid New Zealand GST number is required as part of the dealer onboarding process. This helps us verify legitimate business customers and maintain a trade-only environment.
No. Tech4You Wholesale is exclusively for approved trade customers. Products, pricing, and purchasing functionality are only available to authorised account holders.
Wholesale pricing is only visible after your account has been approved and you have logged in. This ensures dealer pricing remains accessible exclusively to our trade partners.
Most applications are reviewed within 1–2 business days. Additional information may be requested if further business verification is required.
Yes. We supply customers nationwide, including both North and South Island locations. Orders are delivered using trusted courier partners such as NZ Post and other leading freight providers.
Delivery times vary depending on location and courier service. Most metro deliveries arrive within 1–3 business days, while regional and rural deliveries may take longer.
We accept a range of payment methods, including credit and debit cards, bank transfers, and approved trade account facilities. Eligible customers may also apply for Net 14-day (N14) credit terms.
Any Dead on Arrival (DOA) product must be reported within 7 days of receiving your order. Contact our support team with your order details, product information, and a description of the issue so we can assist with assessment and resolution.
Returns for incorrectly ordered items may be considered on a case-by-case basis. Products must generally be unused, in their original packaging, and suitable for resale. Special-order items are non-returnable. Please contact our team before sending any products back.
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