Tech4You Wholesale Privacy Policy

Tech4You Limited ("Tech4You", "we", "our", or "us") respects your privacy and is committed to protecting the personal information we collect and hold in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you use Tech4You Wholesale.

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1. Who We Are

Tech4You Wholesale is a business-to-business wholesale platform operated by Tech4You Limited.

Business Address:
110 Main Highway, Ellerslie, Auckland 1051, New Zealand

Email: support@tech4you.co.nz

Phone: 0800 326 678

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2. Information We Collect

We may collect personal and business information including:

Business Information

• Business name

• Trading name

• NZBN (where applicable)

• GST number

• Business address

• Business phone number

Contact Information

• Full name

• Email address

• Phone number

• Position within the business

Account Information

• Username and password

• Purchase history

• Account preferences

• Credit account information

Technical Information

• IP address

• Browser type

• Device information

• Website usage information

• Cookies and analytics data

Payment Information:

Payment transactions may be processed through secure third-party payment providers. Tech4You does not store complete credit card information on its servers.

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3. How We Collect Information

We may collect information when you:

• Register for a trade account

• Submit a dealer application

• Place an order

• Contact our support team

• Subscribe to communications

• Visit our website

• Participate in promotions or surveys
   

4. How We Use Information:

We use personal information to:

• Verify dealer eligibility

• Create and manage customer accounts

• Process orders and payments

• Deliver products and services

• Provide customer support

• Communicate account updates

• Improve our website and services

• Prevent fraud and unauthorised access

• Meet legal and regulatory obligations
   

5. Disclosure of Information we may share information with Service Providers including:

• Payment processors

• Courier and logistics providers

• IT service providers

• Website hosting providers

• Professional advisers

Legal Requirements

We may disclose information where required by law or where reasonably necessary to protect our rights, property, customers, or business operations. We do not sell personal information to third parties.

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6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website performance

• Remember user preferences

• Analyse website traffic

• Enhance customer experience

You may adjust browser settings to disable cookies, however some website functionality may be affected.

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7. Storage and Security

We take reasonable steps to protect personal information from:

• Unauthorised access

• Loss

• Misuse

• Modification

• Disclosure

While we use appropriate security measures, no online system can guarantee complete security.

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8. Access and Correction

Under the Privacy Act 2020, you may request access to personal information we hold about you and request correction of inaccurate information.

Requests can be submitted to:

support@tech4you.co.nz

We may require proof of identity before processing requests.

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9. Marketing Communications

We may send account-related communications and business updates. You may unsubscribe from promotional communications at any time using the unsubscribe link provided or by contacting us directly.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be published on our website.

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11. Contact Us

If you have any privacy-related questions, concerns, or requests, please contact:

Tech4You Limited

110 Main Highway
Ellerslie, Auckland 1051
New Zealand

Email: support@tech4you.co.nz

Phone: 0800 326 678